Frequently Asked Questions

How do I place an order?

It's very simple. When you've found an item you'd like to purchase, place it in your electronic shopping cart. When you're ready, proceed to checkout and follow the steps on your computer screen. If you work for one of our corporate clients, your company will issue you a password to use on its proprietary catalog site. You need to click on the "Corporate Clients" button on the top navigation bar on the home page.

How do I find what I'm looking for? offers a complete line of uniforms for work and school as well as casual wear. Select the appropriate button in the left-hand navigation bar on the home page. Or you can use the Search box to locate a specific item by typing in a keyword or phrase and clicking the Go button. Or email us at and let us know what you are looking for. We can then provide suggested items and a quote.

How do I pay?

Our prices are listed in US dollars. We accept American Express, MasterCard, Visa, and checks or money orders denominated in U.S. dollars and drawn on a U.S. bank. Checks must also have a valid nine-digit bank routing number (ABA code), located along the bottom.

Is it safe to use my credit card?

Checkout is done over a secure server. To ensure the security of your transaction, uses Secure Socket Layer (SSL) technology, the industry standard, to encrypt sensitive information as it moves from your computer to our dedicated server. SSL is available on most browsers.

Do you ship internationally?

We ship anywhere in the world and have several overseas-shipping options. However, we do not ship Dickies products outside of the United States. Read our shipping policy for more on costs and time estimates.

How long will it take to get what I order?

This will depend on two things: the shipping service you choose at the time you checkout, and if an item is in stock or on back-order. Next day air will arrive the next business day after your order has been processed and fulfilled. Ground commercial delivery will depend on the individual carrier's delivery schedules for your area. If an item is on back-order, we will notify you, giving you an approximate shipping date.

How much do you charge for shipping?

During the checkout process, you are asked to tell us what shipping service you require. When you make your selection, the screen is automatically refreshed to show you the cost of the order, the tax, and the shipping charges. You can change the type of shipping service if you require delivery sooner, or if you want to pay less for shipping. The sooner you request delivery, the more the shipping service will charge for it.

What about your return policy?

Our return policy is simple. Items may be returned for any reason within 30 days of your order with a 25% restocking fee if they have not been washed or worn and still have the original garment tags attached. Defective merchandise may be returned at any time. We reserve the right to make the determination of what is considered defective.

How can I track my orders?

You may visit our site at anytime to view the status of your orders with us. At the bottom of the page is a link called "Order History". By clicking on it, you will see the listing of all your orders. You can see the amount of each order, its status, the shipping service and payment type you selected, and the shipping date. By clicking on any order, you may view the details, and print it.

How do I contact Customer Service?

We always want to hear from you! Please call (713) 789-3774. Or you may click on the "Contact us" button on your screen, simply fill out our contact form, and an associate will contact you as soon as possible. But please: contact us anytime! We value your opinion and your time!